Terms of Service

The Service is intended primarily for business, professional, agency, and commercial use. If you use the Service for a company, client, agency, partnership, sole proprietorship, or other organization, you represent and warrant that you have full legal authority to bind that organization and each relevant client or website owner. In that case, "you" includes that organization and any entity or client on whose behalf you act.

You are responsible for ensuring that anyone who accesses the Service through your account, workspace, credentials, invitation, API key, browser extension, or connected system complies with these Terms. Any action taken by your users, agents, contractors, employees, collaborators, or automated workflows is deemed an action taken by you.

• Customer Content means all data, text, prompts, URLs, domains, files, images, credentials, tokens, instructions, settings, website content, personal data, business data, reports, drafts, generated materials, and other materials submitted to, generated through, processed by, or made available to the Service by or for you.
• Customer Site means any website, domain, subdomain, URL, repository, CMS, hosting account, analytics account, search console account, or other digital property that you submit, connect, scan, monitor, publish to, proxy, or manage through the Service.
• Customer End User means any visitor, customer, user, lead, subscriber, employee, contractor, or other person who interacts with a Customer Site or with Customer Content.
• Output means content, recommendations, scores, reports, code, metadata, schema, articles, images, keywords, prompts, notices, summaries, rankings, diagnostics, or other materials generated, suggested, edited, or delivered by the Service.
• Integrations means third-party platforms, APIs, CMS systems, repositories, analytics services, search engines, AI systems, ad networks, webhooks, infrastructure, and other services connected to or used with the Service.

Some features may be subject to additional terms, product documentation, plan descriptions, rate limits, order forms, data processing terms, beta notices, or third-party terms. If there is a conflict, a signed order form or data processing agreement controls for its subject matter, then feature-specific terms, then these Terms.

Nothing in these Terms excludes, restricts, or modifies rights or remedies that cannot be excluded, restricted, or modified under mandatory law. If a provision is unenforceable against a consumer or in a particular jurisdiction, it is enforceable to the maximum extent permitted, and the rest of these Terms remain in effect.

• You must be at least 16 years old, or older if your local law requires a higher age.
• You must provide accurate account, workspace, website, billing, tax, and contact information and keep it current.
• You must maintain the confidentiality and security of passwords, devices, sessions, OAuth grants, CMS credentials, API keys, webhook secrets, repository tokens, and billing credentials.
• You must use least-privilege credentials where possible and promptly revoke access that is no longer needed.
• You must promptly notify us of unauthorized access, credential compromise, security incidents, incorrect publications, DNS issues, or suspected misuse.
• We may reject, suspend, or terminate accounts, domains, workspaces, or access where we reasonably believe there is legal, billing, security, operational, reputational, or abuse risk.

You represent, warrant, and covenant that you own, control, administer, or have all necessary rights, licenses, consents, and authorizations to submit, scan, monitor, crawl, render, cache, analyze, publish to, modify, proxy, configure, access, or otherwise use each Customer Site and all Customer Content with the Service. You must not use the Service for any site, account, repository, domain, system, or data that you are not authorized to manage.

You authorize CookMyRank and our providers to perform all actions reasonably necessary to provide the Service, including fetching, crawling, rendering, parsing, storing, caching, transforming, screenshotting, monitoring, testing, scoring, rewriting, generating, publishing, unpublishing, deleting, submitting, transmitting, proxying, redirecting, and deploying Customer Content or Customer Site changes you request, configure, approve, schedule, automate, or enable.

You are solely responsible for all consequences of connecting, scanning, modifying, proxying, or publishing to Customer Sites, including downtime, broken pages, SEO changes, ranking changes, analytics changes, cache effects, accessibility issues, incorrect redirects, content errors, legal notice changes, data collection changes, regulatory claims, and third-party platform actions.

Features that involve DNS configuration, proxy delivery, response rewriting, automated deployment, CMS publishing, GitHub publishing, webhook delivery, sitemap updates, IndexNow, Search Console, or similar functionality can materially affect a Customer Site. You are responsible for reviewing instructions, preserving backups, testing changes, confirming permissions, maintaining rollback plans, reviewing previews, and deciding whether and when to publish or deploy.

If you enable auto-publishing, scheduled actions, automated updates, auto-generated content, agent workflows, proxy-served changes, or similar automation, you authorize those actions to occur without further manual approval unless the Service requires one. You assume all risk for automated or approved changes and for failing to monitor them.

We do not guarantee uninterrupted proxy availability, origin availability, DNS propagation, indexing, cache invalidation, publication success, rollback success, CMS compatibility, webhook delivery, repository compatibility, or preservation of rankings, traffic, analytics, revenue, or site behavior.

As between you and CookMyRank, you are solely responsible for your Customer Sites, Customer End Users, Customer Content, privacy notices, cookie banners, consent flows, marketing permissions, AI notices, accessibility compliance, consumer disclosures, and legal terms. You must provide all notices, obtain all consents, maintain all lawful bases, and satisfy all requests required for your use of the Service and your Customer Sites.

If the Service processes personal data from or about Customer End Users, you are responsible for determining whether you are a controller, business, processor, service provider, or similar role under applicable law, and for ensuring that your use of the Service is lawful. Where legally required and agreed by us, the parties may enter into a separate data processing agreement.

You must not submit sensitive, regulated, or high-risk data to the Service unless we expressly agree in writing. This includes protected health information, payment card data, government identifiers, precise geolocation, children's data, biometric data, passwords, authentication secrets beyond integration credentials requested by the Service, special-category data, criminal-offence data, or data subject to heightened legal protections.

Our collection and use of information is described in our Privacy Policy. The Service may use cookies, pixels, tags, SDKs, local storage, server logs, session tools, conversion APIs, and similar technologies for authentication, security, preferences, analytics, product improvement, attribution, advertising, remarketing, conversion measurement, fraud prevention, and support.

These technologies may involve Google Tag Manager, Google Analytics, Hotjar/Contentsquare, Meta Pixel, X/Twitter Pixel, LinkedIn Insight Tag, Stripe, hosting providers, email providers, and other service providers. Where legally required, we will request consent for optional tracking on our Service. Where legally permitted, you consent to our use of tracking technologies by using the Service.

If you use the Service in connection with Customer Sites, you are responsible for any legally required notices, cookie disclosures, consent banners, opt-outs, preference-management tools, and records of consent on those Customer Sites. You may not rely on CookMyRank's Privacy Policy or cookie notice as your own.

You consent to electronic communications from us regarding service, security, legal, billing, transactional, administrative, and account matters. You may opt out of non-essential marketing messages where required by law, but you may still receive necessary Service communications.

You retain ownership of Customer Content as between you and CookMyRank. You grant CookMyRank and our providers a worldwide, non-exclusive, royalty-free, sublicensable license to host, copy, access, process, transmit, display, perform, modify, translate, format, adapt, create derivative works from, publish, proxy, distribute, analyze, and otherwise use Customer Content as necessary or useful to provide, secure, support, troubleshoot, develop, improve, and operate the Service.

You represent and warrant that Customer Content and our permitted use of it will not violate any law, contract, fiduciary duty, privacy right, publicity right, intellectual-property right, platform rule, or other third-party right. You are responsible for all claims, notices, takedowns, corrections, and disputes involving Customer Content or Customer Sites.

We may use aggregated, de-identified, anonymized, or statistical information derived from use of the Service for analytics, benchmarking, security, product development, research, marketing, and business purposes, provided it does not identify you or Customer End Users.

Output may be generated by automated systems, third-party AI models, heuristics, crawlers, scoring logic, or other software. Output may be inaccurate, incomplete, outdated, duplicative, biased, offensive, non-compliant, infringing, unsuitable, or inconsistent with your brand, industry, audience, jurisdiction, platform rules, or business needs.

You are solely responsible for human review, verification, editing, approval, publication, and use of Output. You must verify facts, claims, citations, authorship, originality, licenses, disclosures, regulated-industry requirements, and legal compliance before relying on or publishing Output.

The Service does not provide legal, financial, tax, medical, investment, employment, compliance, regulatory, security, engineering, or other professional advice. Reports, scores, recommendations, and diagnostics are informational only and do not guarantee compliance or outcomes.

We do not represent that Output is unique to you, protectable by intellectual-property law, free from third-party claims, accepted by any platform, effective for rankings or citations, or appropriate for any particular use.

The Service may integrate with or depend on third-party services, including payment processors, AI model providers, search engines, analytics providers, advertising platforms, email providers, hosting providers, Cloudflare or other infrastructure providers, Google services, Bing IndexNow, CMS platforms such as WordPress, Sanity, Ghost, Webflow, Shopify, Contentful, and Strapi, repository services such as GitHub, browser-extension stores, and webhooks you configure.

Third-party services are governed by their own terms, privacy policies, policies, rate limits, permissions, fees, and technical requirements. We are not responsible for third-party services, downtime, data practices, API changes, model behavior, search results, ranking changes, ad decisions, moderation, account suspensions, data loss, billing, rejection of content, or platform enforcement.

You authorize us to send and receive data with Integrations as needed for the features you use. You are responsible for maintaining third-party accounts, credentials, permissions, fees, compliance, and all consequences of using the Service with those third parties.

• Paid plans are billed in advance through our payment provider, currently Stripe, on the interval, price, currency, and plan terms shown at checkout, in the dashboard, invoice, or order form.
• You authorize CookMyRank and our payment provider to charge your payment method for recurring subscription fees, usage-based fees, add-ons, seat fees, overages, taxes, duties, and other amounts due.
• Subscriptions automatically renew until canceled. By starting a paid subscription or trial that converts to paid service, you consent to the recurring billing terms presented at signup or checkout.
• If a trial, discount, credit, coupon, or promotional offer is provided, its eligibility, duration, limits, and conversion terms are controlled by the offer terms. Unless stated otherwise, you must cancel before a trial ends to avoid charges.
• Plans may include credits, quotas, seats, tracked prompts, sites, scans, articles, generations, images, deployments, indexing actions, storage, rate limits, or other allowances. Unused allowances do not carry over unless we state otherwise.
• We may throttle, pause, reject, or require an upgrade for usage that exceeds plan limits, appears abusive, creates unusual cost, violates third-party limits, or harms the Service.
• Prices may change for future billing periods with notice where required. You are responsible for taxes, duties, bank fees, foreign-exchange charges, and payment-provider fees not included in the listed price.
• Except where required by law or expressly stated in writing, fees are non-refundable and cancellations take effect at the end of the then-current billing period.
• Payment failures, chargebacks, expired cards, overdue invoices, fraud signals, or tax-validation failures may result in suspension, downgrade, termination, collection activity, deletion of paid features, or loss of access.

You must not, and must not allow anyone else to:

• use the Service without lawful authority or in violation of these Terms, law, contract, platform rules, or third-party rights;
• scan, monitor, proxy, publish to, access, test, or modify websites, accounts, systems, repositories, or data you do not own or lack authority to manage;
• submit, generate, publish, distribute, or promote unlawful, infringing, defamatory, deceptive, misleading, harmful, abusive, hateful, harassing, exploitative, sexually explicit, malware-related, or otherwise objectionable content;
• make false, unsupported, regulated, medical, financial, legal, comparative, performance, or advertising claims without proper substantiation and legally required disclosures;
• use the Service for spam, link schemes, cloaking, fake reviews, deceptive search manipulation, impersonation, phishing, credential harvesting, malware, scraping abuse, platform manipulation, or evasion of search-engine, AI-platform, CMS, hosting, ad-network, or app-store policies;
• attempt to bypass security, authentication, authorization, billing, consent, usage limits, rate limits, monitoring, or access controls;
• probe, scan, overload, disrupt, reverse engineer, decompile, benchmark for competitive purposes, copy, scrape at abusive scale, or interfere with the Service or other customers;
• resell, sublicense, white-label, rent, lease, outsource, time-share, or commercially exploit the Service except as expressly allowed by your plan or our written permission;
• remove notices, misrepresent Output as human-generated where disclosure is required, or use the Service to train competing systems except as expressly permitted by us in writing;
• use the Service in or for high-risk activities where failure could lead to death, personal injury, environmental harm, critical infrastructure failure, financial loss, legal compliance failure, or other severe harm.

The Service, including software, source code, workflows, scoring logic, interfaces, reports, dashboards, templates, designs, logos, trademarks, documentation, and all CookMyRank materials, is owned by CookMyRank or our licensors and is protected by intellectual-property and other laws. Subject to these Terms and your payment of all applicable fees, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable right to use the Service during your permitted subscription or free use.

No rights are granted except as expressly stated. You may not copy, modify, distribute, sell, lease, reverse engineer, create derivative works from, or attempt to extract source code or non-public logic from the Service except to the extent such restrictions are prohibited by law.

If you provide feedback, suggestions, requests, ideas, or improvements, you grant us a perpetual, irrevocable, worldwide, royalty-free, sublicensable right to use them without restriction, attribution, or compensation.

Non-public information about the Service, including unreleased features, security controls, pricing not publicly available, credentials, technical architecture, reports marked confidential, and private communications, is confidential. You must protect it using reasonable care and use it only for your authorized use of the Service.

You may not conduct penetration testing, vulnerability scanning, load testing, scraping tests, social engineering, or security research against the Service without our prior written permission. If you discover a vulnerability, you must report it responsibly and must not exploit, disclose, access, modify, destroy, or exfiltrate data.

You are responsible for using the Service in compliance with all laws and rules that apply to you, your business, Customer Sites, Customer End Users, Customer Content, and Integrations. This includes laws relating to privacy, cookies, data protection, consumer protection, subscriptions, marketing, spam, advertising, AI disclosures, accessibility, intellectual property, employment, tax, export controls, sanctions, anti-bribery, regulated industries, professional advice, and unfair competition.

You may not use the Service if you are located in, ordinarily resident in, organized under the laws of, or acting on behalf of a person or entity in a country or region subject to comprehensive sanctions, or if you are on a restricted-party list under applicable sanctions or export-control laws.

We aim to make the Service available globally, but laws differ by region. If you are in the European Economic Area, United Kingdom, Switzerland, United States, Canada, Latin America, Asia, Africa, Australia, New Zealand, or another region with mandatory local rights, those rights apply to the extent they cannot be waived by contract.

• EU, UK, and similar privacy regions. Data-protection, ePrivacy, cookie-consent, direct-marketing, withdrawal, access, deletion, portability, objection, and other statutory privacy rights may apply as described in the Privacy Policy.
• United States. State privacy, auto-renewal, consumer, advertising, unfair-practices, and sector-specific laws may give you additional rights. To the extent permitted by law, disputes are handled under Section 27 on an individual basis.
• Australia, New Zealand, and other consumer-law jurisdictions.Nothing excludes non-excludable guarantees, remedies, or rights under applicable consumer laws. Where liability can be limited under those laws, it is limited to resupplying the Service or paying the cost of resupply.
• Asia and other regions. Local data-protection, consumer, e-commerce, tax, payment, marketing, AI, and content laws may apply to your use of the Service and Customer Sites. You are responsible for configuring notices, consents, settings, and content to satisfy local requirements.

We may add, remove, change, suspend, limit, throttle, deprecate, or discontinue any feature, plan, model, integration, output type, metric, score, report, or Service component at any time where needed for security, legal compliance, product development, abuse prevention, cost management, third-party changes, or business reasons.

We may suspend or terminate access immediately if you breach these Terms, fail to pay, create risk, exceed limits, misuse the Service, trigger third-party restrictions, provide false information, become insolvent, or if continued access could expose us, you, other customers, Customer End Users, or third parties to legal, security, operational, financial, or reputational harm.

We may retain, delete, or export Customer Content according to the Privacy Policy, applicable law, backups, billing needs, audit needs, dispute needs, abuse prevention, and our operational requirements. You are responsible for maintaining your own copies and backups.

To the maximum extent permitted by law, the Service, Integrations, reports, scores, recommendations, Output, beta features, free features, and all related materials are provided "as is" and "as available" without warranties of any kind, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, reliability, security, compatibility, quiet enjoyment, uninterrupted operation, or error-free operation.

We do not warrant that the Service will meet your requirements, produce any specific result, prevent downtime, prevent data loss, preserve rankings, preserve traffic, increase revenue, generate conversions, improve AI citations, improve SEO, improve indexing, satisfy regulators, satisfy platform rules, detect all issues, fix all issues, or be accepted by any search engine, AI platform, CMS, hosting provider, app store, ad network, regulator, customer, or court.

You assume all risk arising from Customer Sites, Customer Content, Customer End Users, Output, Integrations, credentials, DNS configuration, proxy use, publishing, automation, and business decisions based on the Service.

To the maximum extent permitted by law, CookMyRank and its owners, directors, officers, employees, contractors, affiliates, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, punitive, enhanced, reliance, or cover damages; lost profits; lost revenue; lost business; lost goodwill; lost data; business interruption; replacement services; website downtime; ranking changes; traffic changes; ad spend; content errors; publication errors; regulatory exposure; third-party claims; credential misuse; security incidents caused by your systems or credentials; or third-party service failures, even if advised of the possibility.

To the maximum extent permitted by law, our total aggregate liability for all claims arising out of or relating to the Service or these Terms is limited to the greater of USD 100 or the amounts you paid to CookMyRank for the Service giving rise to the claim during the twelve months before the first event giving rise to liability.

The limitations in this Section apply regardless of the legal theory, whether contract, tort, negligence, strict liability, statute, restitution, misrepresentation, or otherwise, and even if a remedy fails of its essential purpose.

To the maximum extent permitted by law, you will defend, indemnify, and hold harmless CookMyRank and its owners, directors, officers, employees, contractors, affiliates, licensors, and service providers from and against all claims, demands, actions, investigations, damages, losses, liabilities, settlements, penalties, fines, costs, and expenses, including reasonable legal fees and expert fees, arising from or related to:

• Customer Content, Customer Sites, Customer End Users, Integrations, credentials, permissions, or instructions you provide;
• your use of scans, proxy, DNS, publishing, automation, webhooks, CMS sync, repository sync, or Output;
• your breach of these Terms, violation of law, violation of platform rules, or violation of third-party rights;
• privacy, cookie, marketing, consumer, accessibility, employment, advertising, intellectual-property, regulated-industry, or AI-disclosure obligations relating to you or Customer Sites;
• claims by your customers, clients, collaborators, employees, contractors, agencies, website owners, Customer End Users, or third-party platforms.

We may control the defense of any matter subject to indemnification, and you must cooperate with us. You may not settle any claim in a way that admits fault by us, imposes obligations on us, or affects our rights without our prior written consent.

To the maximum extent permitted by law, you release CookMyRank and its owners, directors, officers, employees, contractors, affiliates, licensors, and service providers from claims, demands, damages, losses, and liabilities arising from Customer Sites, Customer Content, Customer End Users, Output, Integrations, third-party services, third-party platform actions, credentials, DNS, proxy, publishing, automation, ranking changes, indexing decisions, search results, AI responses, and disputes between you and any third party.

To the maximum extent permitted by law, any claim or cause of action arising out of or relating to the Service or these Terms must be filed within one year after the claim first arose. After that period, the claim is permanently barred.

We will not be liable for delay, failure, loss, or damage caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, epidemics, utility failures, internet failures, hosting failures, denial-of-service attacks, cyber incidents, governmental actions, legal changes, sanctions, payment-network failures, provider outages, AI model outages, search-engine changes, app-store actions, and third-party API or platform failures.

You may stop using the Service and cancel your subscription at any time. Termination does not relieve you of fees, taxes, indemnity obligations, liability, or other obligations that accrued before termination.

Sections that by their nature should survive will survive, including provisions concerning Customer Content licenses needed for prior operation, payment obligations, confidentiality, intellectual property, disclaimers, limitations of liability, indemnity, release, claim deadlines, dispute resolution, governing law, and general terms.

We may update these Terms from time to time. We will post the updated version on this page and revise the "Last updated" date. Material changes will be communicated where required by law. Continued use of the Service after changes take effect constitutes acceptance. If you do not agree to the updated Terms, you must stop using the Service and cancel any subscription.

These Terms and any dispute, claim, controversy, or difference arising out of or in connection with these Terms or the Service, including any question regarding existence, validity, interpretation, performance, breach, termination, or enforceability, are governed by the laws of Singapore, without regard to conflict-of-laws rules.

Before starting arbitration, either party must give written notice of the dispute and allow 30 days for good-faith informal resolution, unless urgent interim relief is needed.

Subject to mandatory law, any dispute arising out of or in connection with these Terms or the Service, including any question regarding their existence, validity, or termination, shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre ("SIAC") in accordance with the Arbitration Rules of the Singapore International Arbitration Centre for the time being in force, which rules are deemed to be incorporated by reference in this section. The seat of arbitration shall be Singapore. The tribunal shall consist of one arbitrator. The language of the arbitration shall be English. Judgment on the award may be entered and enforced in any court of competent jurisdiction.

To the maximum extent permitted by law, disputes must be brought only on an individual basis, and not as a plaintiff or class member in any class, collective, consolidated, representative, private attorney general, or mass action. The arbitrator may award relief only for the individual party seeking relief and only to the extent necessary to resolve that individual claim. You and CookMyRank waive any right to a jury trial to the maximum extent permitted by law.

Either party may seek interim, injunctive, or equitable relief in any court of competent jurisdiction to protect intellectual property, confidential information, security, data, the Service, payment rights, or to preserve the status quo pending arbitration. If mandatory consumer law gives you a right to bring claims in your local courts or makes pre-dispute arbitration, jury waivers, class-action waivers, claim deadlines, liability limitations, or fee-shifting provisions unenforceable, that mandatory right controls only to the extent required by law.

Notices to you may be provided through the Service, email, account dashboard, postal mail, or other reasonable electronic means. You consent to electronic records and signatures. Notices to us must be sent to support@cookmyrank.com unless we specify another method.

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, financing, reorganization, sale of assets, change of control, or by operation of law.

If any provision is unenforceable, the remaining provisions remain in effect and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable. No waiver is effective unless in writing. Failure to enforce a provision is not a waiver. Headings are for convenience only. These Terms are the entire agreement between you and CookMyRank for the Service, except for additional terms described in Section 3.

Questions about these Terms? Contact us at support@cookmyrank.com.